Supporting Neurodivergent Employees: Small Changes, Big Impact | Autism Services Group
Neurodiversity isn’t a workplace trend, it’s a reality. Around one in seven people in the UK are neurodivergent, meaning their brains process information differently. These differences bring innovation, empathy, and creative problem-solving but only if workplaces create environments where people can thrive.
“Neurodivergent inclusion isn’t about lowering expectations,” says Sarah Phelan, CEO of Autism Services Group. “It’s about removing unnecessary friction so people can do their best work.”
Building a Neurodivergent-Affirming Workplace
Affirming environments prioritise understanding over correction. They focus on strengths rather than deficits. This could look like:
Providing written as well as verbal instructions
Offering flexible hours or hybrid options
Allowing noise-cancelling headphones or sensory breaks
Giving advance notice of meetings or changes
These aren’t “special privileges” - they’re small, cost-effective adjustments that benefit everyone.
Legal Responsibilities and Ethical Leadership
Under the Equality Act 2010, autism and ADHD are recognised as disabilities when they significantly affect day-to-day life. Employers have a legal duty to make reasonable adjustments.
But beyond compliance, inclusion is about ethics. According to a 2024 study by Harvard Business Review, neuroinclusive teams are 33% more productive and 50% more innovative.
“When employees don’t have to hide parts of themselves,” Sarah says, “they bring their full intelligence and creativity to the table.”
🔗 NHS: Access to Work Scheme
🔗 Autism Services Group: Workplace Assessments
Practical Next Steps for Employers
Educate managers — neurodiversity training fosters empathy and confidence.
Offer choice, not assumptions — ask what helps rather than guessing.
Normalise flexibility — universal design benefits everyone, not just those with diagnoses.
Collaborate with experts — partner with providers like ASG to audit policies and train staff.
Conclusion
When businesses design for difference, everyone benefits. Neurodivergent-affirming workplaces don’t just comply with law - they build loyalty, innovation, and trust.
“Inclusion is the bridge between potential and performance,” Sarah concludes. “When people feel safe to be themselves, excellence follows.”
