Cookie Policy

🍪 Cookie Policy

Last updated: 16 April 2026

Autism Services Group ("ASG", "we", "us", or "our") uses cookies and similar technologies on https://autismservices.group ("our site") to make the site work, understand how it is used, and improve your experience.

This Cookie Policy explains what cookies are, the cookies we use, why we use them, and how you can manage your preferences. It forms part of our Privacy Policy.

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, to improve user experience, and to provide information to the site owner.

Cookies set by our site are called first-party cookies. Cookies set by external services we use (such as Google or Microsoft) are called third-party cookies and allow features and functionality to be provided on or through our site.

Cookies can also be grouped by how long they last:

  • Session cookies are deleted automatically when you close your browser.

  • Persistent cookies remain on your device for a set period or until you delete them manually.

Your consent

When you first visit our site, you will see a cookie banner asking you to accept or reject non-essential cookies. Strictly necessary cookies do not require consent and will always be set, as they are essential for our site to function.

You can change your preferences at any time by clicking "Cookie Settings" in the footer of any page on our site, or by clearing cookies in your browser and revisiting our site.

The cookies we use

🟢 Strictly necessary cookies

These cookies are essential for our site to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or using secure areas of our site. They do not store any personally identifiable information for marketing purposes.

Cookie Provider Purpose Duration

__cf_bm Cloudflare Distinguishes genuine visitors from automated bots, protecting our site from malicious traffic. 30 minutes

msgsndr GoHighLevel (our website and CRM platform) Maintains your session with our site, including chat, forms, and contact features. 1 year

_cs_c, _cs_id, _cs_s GoHighLevel Enables core site functionality, including session continuity and contact identification for forms and enquiries. Up to 1 year __stripe_mid, __stripe_sid Stripe Enables secure payment processing and fraud prevention when you make a purchase or booking. 1 year / 30 minutes

📊 Analytics cookies (require your consent)

These cookies help us understand how visitors use our site, so we can improve content, performance, and accessibility. The information collected is aggregated and, where possible, anonymised. These cookies are only set if you accept analytics cookies via our banner.

Cookie Provider Purpose Duration

_ga, _ga_* Google Analytics 4 Distinguishes unique users and measures how visitors interact with our site. Up to 2 years

_clck, _clsk Microsoft Clarity Records aggregated behavioural data (such as clicks and scroll depth) to help us understand how our site is used. Up to 1 year

MUID Microsoft Identifies unique browsers for analytics and measurement purposes. Up to 13 months

We use Google Analytics 4 and Microsoft Clarity with privacy-preserving settings where available, including IP anonymisation. Neither service is used for advertising personalisation on this site.

🎯 Advertising cookies

We do not currently use advertising or marketing cookies on our site.

Third-party services

Some cookies are set by services we rely on to run our site. These providers have their own privacy and cookie practices, which we encourage you to review:

Managing your cookies

You have several ways to control cookies on our site:

1. Through our cookie banner. When you first visit, you can accept or reject non-essential cookies. Your choice is remembered on your device.

2. Via "Cookie Settings" in the footer. Click this link on any page to reopen the banner and change your choice at any time.

3. Through your browser. Most browsers allow you to view, delete, and block cookies. Instructions for the most common browsers:

4. Opt-outs from third parties. You can also opt out directly:

Please note that blocking strictly necessary cookies may stop parts of our site from working properly.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use, changes in technology, or changes in the law. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be highlighted through a prominent notice on our site.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Autism Services Group Ltd Email: [email protected] Phone: +44 7476 559894

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you are unhappy with how we handle your data. Visit ico.org.uk or call 0303 123 1113.